All products are shipped out in 1-2 business days. Products are shipped using the USPS. Delivery times vary depending on where the shipment is going but generally will arrive within 3-5 days given there are no unexpected delays or holidays.
We ship throughout the US and Canada as well as most other countries. International shipping can take longer than expected due to customs and distance traveled. If your address is not recognized, that means that we have not set up shipping to your country yet. You can simply contact us at email@example.com with your country request and we may be able to add it into our system.
If an order is out of stock or back ordered, we reserve the right to cancel your order. Generally, a representative will contact you in this event and cases can be taken individually.
Returns will only be accepted if the items are unused, in the original packaging and within 30 days of the purchase date.
If you are unsatisfied with your order, please contact firstname.lastname@example.org with your order number and we will do our best to make things right within our policies.
If you’re unsatisfied with your product please contact email@example.com with your order number. For any LIVE CULTURES, we offer either a refund or a replacement.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give u via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via firstname.lastname@example.org :
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.