SHIPPING

All products are shipped out in 1-2 business days. Products are shipped using the USPS. Delivery times vary depending on where the shipment is going but generally will arrive within 3-5 days given there are no unexpected delays or holidays.

We ship throughout the US and Canada as well as most other countries. International shipping can take longer than expected due to customs and distance traveled. If your address is not recognized, that means that we have not set up shipping to your country yet. You can simply contact us at info@fermentaholics.com with your country request and we may be able to add it into our system.

If an order is out of stock or back ordered, we reserve the right to cancel your order. Generally, a representative will contact you in this event and cases can be taken individually.

RETURNS

Returns will only be accepted if the items are unused, in the original packaging and within 30 days of the purchase date.

If you are unsatisfied with your order, please contact info@fermentaholics.com with your order number and we will do our best to make things right within our policies.

REFUNDS

If you’re unsatisfied with your product please contact info@fermentaholics.com with your order number. For any LIVE CULTURES, we offer either a refund or a replacement.

Privacy Policy

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give u via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via info@fermentaholics.com :

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Interested In Becoming a Wholesaler

CONTACT US TODAY!

[testimonial_rotator id=”5770″]