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Terms of Service
By using our website or placing an order; you are agreeing to the terms below. Please read them carefully. If you do not agree; you should not use the site or services.
1. About Us Fermentaholics, LLC is based in Florida, USA. We sell physical products and offer services related to fermentation. If you need help; please use our Contact Page or call us at 727-258-8359.
2. Health & Safety Disclaimer Fermentation is a natural process that requires adherence to hygiene; temperature control; and instructions. Fermentaholics, LLC is not responsible for any illness or adverse reactions resulting from improper technique; contaminated equipment; or the consumption of spoiled products. Statements regarding health benefits have not been evaluated by the FDA; our products are not intended to diagnose; treat; cure; or prevent any disease.
3. Using Our Website You agree not to misuse the site or do anything unlawful. We can refuse service to anyone for any reason; at any time.
4. Orders We reserve the right to cancel or limit orders; for example; if we suspect fraud or bulk purchasing. If there is an issue with your order; we will try to contact you using the information you provided at checkout.
5. Pricing and Changes Prices can change without notice. We do our best to make sure everything is correct; but if there is an error in pricing or product info; we may cancel the order or contact you for clarification.
6. Shipping & Sensitive Items Shipping times and details are explained on our Shipping Policy page. We do not guarantee delivery times; but we ship as quickly as possible. For sensitive items; including live cultures; it is the customer’s responsibility to monitor tracking information and retrieve packages promptly.
7. Returns and Refunds We accept returns within 30 days. Full details are on our Refund Policy page. Some products may not be eligible for return; such as opened kits; perishable items; or used items.
8. Privacy We take your privacy seriously. For details on how we collect and use your information; see our Privacy Policy page.
9. Content and Intellectual Property All content on this site; including images; text; and product descriptions; belongs to Fermentaholics, LLC. Please do not use it without permission.
10. Third-Party Tools or Links We might link to other websites or use tools made by third parties. We are not responsible for their content or how they operate.
11. Limitation of Liability We are not liable for any damages related to your use of this site or our products and services; to the fullest extent allowed by law.
12. Governing Law These terms are governed by the laws of the State of Florida, USA. Any disputes will be handled in Florida courts.
13. Changes to These Terms We can update these Terms of Service at any time. By continuing to use the site; you accept any changes.
This policy was updated on May 13, 2026.
