Privacy Policy
Last updated: July 11, 2026
Fermentaholics, LLC (“we,” “us,” “our”) operates fermentaholics.com. This policy explains what information we collect, why we collect it, who we share it with, and what control you have over it.
Information You Give Us Directly
When you place an order, create an account, contact us, leave a review, or sign up for our email list, you provide information such as your name, email address, shipping address, billing address, and phone number.
We use this information to process and ship your orders, respond to your questions, publish reviews you submit, and, if you have opted in, send you emails about products, promotions, and content.
We do not sell your personal information.
Information Collected Automatically
When you visit our website, certain information is collected automatically through cookies and similar technologies. This includes IP address, browser type, device information, pages you view, links you click, referring website, and general location (such as city and state).
We use this information to understand how people use our site, to improve it, to measure the performance of our advertising, and to show relevant ads on other platforms.
Cookies and Service Providers
Our website uses cookies. Some are necessary for the site to function, such as keeping items in your cart. Others help us analyze traffic and deliver advertising.
We work with third-party service providers in the following categories, and they may set cookies or receive information about your visit:
- Analytics providers — to measure website traffic and how the site is used
- Advertising platforms — to measure ad performance and show relevant ads
- Email marketing services — to send emails you have opted in to receive
- Payment processors — to process payments securely
- Site search providers — to power search on our site
- Review platforms — to collect and display customer reviews
These providers operate under their own privacy policies. We share information with them only as needed for the purposes described above. A current list of the specific providers we use is available on request; contact us using the details below.
Managing Cookies
You can control cookies through your browser settings. Most browsers let you refuse cookies, delete existing cookies, or alert you when a cookie is set. Blocking some cookies may affect how the site works.
You can also opt out of Google Analytics tracking using Google’s browser add-on: Google Opt Out
Payment Information
Payments are processed by a third-party payment processor. We do not store your full credit card number on our servers. Card data is handled by the processor under its own security standards.
Reviews
If you submit a product review, your review and the name you provide may be published publicly on our site. Do not include information in a review that you do not want to be public.
Email Communications
If you sign up for our email list, we will send you emails about products, promotions, recipes, and fermentation content. You can unsubscribe at any time using the link at the bottom of any email, or by contacting us directly.
Your Choices and Control
You may contact us at any time to:
- Ask what personal information we have about you
- Correct information that is inaccurate
- Request that we delete information we hold about you
- Opt out of marketing emails
- Raise any concern about how we handle your data
To make any of these requests, call us at (727) 258-8359 or use our Contact Us page.
We will respond to requests within a reasonable time. Some information may be retained where we are required to keep it, such as order and tax records.
Data Retention
We keep personal information for as long as it is needed for the purposes described in this policy, and for as long as required to meet our legal, tax, and accounting obligations.
Children
Our site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Data Security
We use reasonable measures to protect the information we collect. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this policy. When we do, we will change the “Last updated” date at the top of this page. Continued use of the site after an update means you accept the revised policy.
Contact Us
Phone: (727) 258-8359
